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Privacy Policy

Privacy Policy

Important Note

You are advised to read our Privacy Policy attentively, particularly the emphasized sections, to fully understand how we handle your personal information. If you have any questions while reading, please reach out to our customer service team for clarification. If you do not agree with any part of the terms and conditions within this policy, we urge you to stop visiting our website immediately. To access the Privacy Policy at any time, please navigate to: My – Settings in the upper right corner – About Us – Privacy Policy.

At We, we regard the privacy of our users and the protection of their personal data as critical. As you interact with our products and/or services, we may gather and utilize information concerning you. This Privacy Policy elucidates how we collect, utilize, preserve, share, and transfer your information, along with how we provide access, updates, deletions, and protections related to your information. This document will clarify the following aspects:

  1. The ways we collect and utilize your personal information.
  2. Our use of cookie technology.
  3. The processes for sharing, transferring, and publicizing your personal information.
  4. The measures we employ to protect and store your information securely.
  5. How you can manage your personal information.
  6. Specific considerations for the protection of minors’ information.
  7. Notifications regarding any amendments to the policy.
  8. How you can contact us for any assistance.

This Privacy Policy pertains to the services you engage with and the various operational functions included in those services (collectively termed our products and/or services). It is essential that you read this policy meticulously and gain a complete understanding before utilizing our offerings, so you can make informed choices according to your preferences as laid out in this Privacy Policy. We have aimed to express the terms in this policy as succinctly as possible for your better comprehension. By using or continuing to use our products and/or services post any updates to this Privacy Policy (with appropriate notifications of such updates), you expressly consent to the provisions of this Privacy Policy (including future changes) and to the collection, use, retention, and sharing of your information as delineated herein. Should you have any inquiries regarding this Privacy Policy or any related issues, please feel free to contact our customer service.

I. How We Collect and Use Your Personal Information

Personal information encompasses various forms of information that can be captured electronically or by other means, enabling identification of a specific individual or illustrating the activities of that individual, whether considered individually or in combination with other data. The personal information outlined in this Privacy Policy includes:

  • Basic Information: Such as your name, birth date, gender, address, personal phone number, and email address.
  • Identification Information: Such as details from identification cards, military IDs, passports, and driver’s licenses.
  • Facial Features: Data related to your facial recognition.
  • Network Identification Information: Comprising your system account number, IP address, email address, passwords, as well as security questions and answers related to your accounts.
  • Personal Property Information: Transaction and consumption history, which may include data that helps identify you.
  • Internet Access Records: Details regarding your website browsing habits, software usage, and click streams.
  • Device Information: Including hardware models, MAC addresses, operating system types, and unique device identifiers.
  • Location Information: Comprising itinerary details and precise pinpointing of your geographical location.

Sensitive Information refers to data that could compromise personal and property safety if leaked or misused and has a high likelihood of causing reputational damage, affecting emotional or physical health, or leading to discrimination. This encompasses:

  • Property information (transaction records, balances, coupon types).
  • Facial recognition features.
  • Personal identification records.
  • Network identification details.
  • Other sensitive information including contact lists, phone numbers, traveling information, browsing history, and accurate location data.

We commit to collecting and using your personal information solely for the following purposes:

  1. With Your Authorization: Our products and/or services encompass both core functionalities and supplementary features that enhance your experience, enable online shopping, improve services, and ensure transaction security. To fulfill these functions, we may collect, store, and utilize requisite details about you. Not providing this information may limit your ability to enjoy the full range of our services. Core functionalities include:

  • User Registration: You need to create an account to utilize our services. This requires providing a username, password, and verifying your phone number using an SMS code. You can later update your nickname, gender, birthday, and additional verification-related information (collectively termed Account Information). While additional information helps us offer personalized product recommendations, it remains optional and won’t impact your basic online shopping capabilities.

  • Product Information Display and Search: To facilitate efficient search and selection, we may collect device data (like device name, MAC address, hardware identification, operating system type, application version, language settings, and more) that enables us to optimize how product information is relayed to you. Your search terms are kept to facilitate repeated queries or to showcase related products. It’s important to note that individual search terms alone do not identify you and will only be treated as personal information if combined with other identifiable data.

  • Customer Service and After-Sales Support: Our customer service operations will utilize your account and order information for identity verification. If you require assistance concerning your orders, your order information will be referenced. In conversations with customer service representatives, you might need to provide additional details, such as changes to delivery addresses or contact numbers.

  1. Functions for Enhancing Products and Services: We may analyze your order history, browsing patterns, and interests to provide you with information about relevant goods or services, ensuring personalized services or content. If you prefer not to receive tailored content, you can opt to view goods and services by category on our product pages. Non-personalized and personalized options will be available in our app. Furthermore, our app may utilize web content display features, allowing us to collect your accessibility settings to improve overall usability and support.

  2. Transaction Security Functions: To enhance system security during your service use and to prevent phishing and fraud more effectively, we and our service providers may assess potential risks using your browsing patterns, order details, and device data. We might catalog potentially dangerous links to enhance security further. Also, relevant software and MAC addresses can be collected for risk analysis.

You have control over whether you authorize us to collect and use your personal information.

  1. To improve your shopping experience, additional functions may be enabled through the collection of specific personal information. Not providing such data will not inhibit your ability to make online purchases, though some enjoyment-related features may be inaccessible, or repeated information requirement would be necessary for certain purchases. These extra features encompass:

  • Location-Based Personalized Recommendations: We gather your location information solely for automatic recommendations for goods or services available in your vicinity.

  • Photo Upload Functions: You can upload images to facilitate photo shopping or product reviews.

  • Camera Functions: You can capture photos or videos for evaluations or account avatar setups, once permission is granted.

  • Calendar-Based Services: By enabling permanent access to your calendar, we can record relevant purchase dates or promotional alerts.

  • Local Storage Use: We might store data to improve services, necessitating the rights to read/write to your device’s external memory.

  1. Additional functions may require enabling permissions for accessing geographic location, photo galleries, camera, microphone, calendar, and storage. You can manage these permissions at any time; turning them off revokes our authority to collect and utilize your information associated with those features. Your decision to withdraw consent for existing personal data processing won’t affect data processing based on previous authorizations.

We do not require your express consent for collecting and using personal information in the following cases:

  1. When related to national security or defense.
  2. If it pertains to public safety or health concerns.
  3. During criminal investigations or judicial actions.
  4. To protect significant life or property interests where consent cannot be obtained.
  5. If public information disclosure has already been made by the individual.
  6. Through legitimate public resources (e.g., news reports).
  7. For contract signing as per your requests.
  8. To ensure safe operations of our services and product maintenance.
  9. For legitimate news dissemination.
  10. For academic research, provided we de-identify the results before public dissemination.
  11. Any other instances as stipulated by laws and regulations.

If we acquire personal information from third parties, we will only use it following agreements with those parties and will ensure the legitimacy of the data source while complying with relevant laws.

II. Use of Cookie Technology

To enhance your online experience and facilitate easier website accessibility, we deploy small data files known as cookies on your computer or mobile device. These cookies are unique to you and can only be read by the web server that issued them. We use cookies primarily for:

  • Streamlining logins and storing user preferences.
  • Tracking your shopping preferences and cart items.
  • Helping optimize the display of advertisements and manage login status.

You have the ability to manage or delete cookies based on your preferences. While most browsers accept cookies automatically, you can adjust your settings to reject them if preferred. Keep in mind that rejecting cookies may require you to customize settings and preferences each time you visit the website, thus potentially impacting service quality.

III. Sharing, Transfer, and Public Disclosure of Personal Information

  1. Sharing: We will not share your personal data with any entity other than you, unless under the following circumstances:
  • With your explicit consent or prior authorization.
  • As required by law or legal obligations.
  • When necessary to safeguard our or others’ rights and assets.
  • To fulfill internal purpose functions and provide required services.
  • To aid in resolving disputes at your request.
  • In accordance with pre-signed agreements or clauses.
  • For academic research or public interest purposes.

  1. We may share relevant personal information with affiliated companies but only what is essential per this Privacy Policy. Should our affiliates change the purpose of processing data, they will seek your authorization anew.

  2. Necessary data such as order information and location information might be shared with third parties (e.g., partners) to ensure service delivery. However, such sharing is done lawfully and only to the extent necessary for service provision. Our partners are bound to use shared personal information only for the stated purposes.

  • Suppliers and Technical Service Providers: We may share your data with vendors providing essential services like logistics or payment processing. For example, we will need to share your order details with payment providers to facilitate transactions.
  • Third-Party Merchants: If you buy from third-party platforms, we will provide necessary order information to those merchants for fulfilling your purchases or after-sales services.
  • Promotional Partners: We may aggregate data for promotional tracking; however, we do not disclose personally identifiable information to these entities.
  1. Our applications might embed third-party SDKs to enable various functions like notifications or video sharing while ensuring that these partners adhere to stringent data protection protocols.

II. Transfer of Personal Information: We will not transfer your data to any external organization or individual unless:

  1. You consent in advance.
  2. As required by relevant laws and regulations.
  3. In accordance with signed agreements.
  4. During business transactions such as mergers, where subsequent organizations are expected to uphold this Privacy Policy or seek your consent if uses change.

III. Public Disclosure: We will disclose your data publicly only under the following conditions and while maintaining security protocols:

  1. When explicitly requested by you.
  2. As mandated by legal or regulatory requirements, wherein we ensure disclosures are legally justified.

IV. Protection and Storage of Your Personal Information

  1. Security Technology: We prioritize personal data protection and employ measures that conform to industry standards, ensuring robust barriers against unauthorized access. This includes:
  • Adopting encryption technology to ensure data safety during transmission.
  • Maintaining stringent access controls to limit who interacts with personal information.
  • Engaging in regular audits and security checks to mitigate risks effectively.

  1. Data Management Protocols: We systematically manage information storage, implementing classifications and approvals that adhere to security management practices.

  2. Access to your personal information is restricted solely to authorized personnel within our organization who require it for their responsibilities. We have firm rules regarding the handling of your data, and any breach of these responsibilities can lead to serious repercussions.

  3. Our retention policy stipulates that we keep your information only for as long as necessary to achieve stated purposes unless extended retention is mandated by law.

  4. The online environment comes with inherent risks; while we take utmost precautions, we advise you to maintain secure passwords and to safeguard your personal data actively.

  5. Should any security incident arise resulting in unauthorized access or compromise of your personal data, we will adhere to legal obligations to inform you promptly and provide matters surrounding the breach.

  6. Incident Response: We have established guidelines and teams dedicated to responding to data breaches and security issues, ensuring that we fulfill legal obligations to manage such occurrences effectively.

V. Managing Your Personal Information

We highly value your concerns regarding personal information and strive to uphold your rights to access, rectify, delete, and withdraw consent for your information management. Your rights entail:

  1. Access and Correction: You have the right to access and amend your information at any time. Should you need access to or corrections of information we possess, please reach out to us.

  2. Deletion Requests: You can request deletion of your information under various circumstances, including:

  • Violation of applicable laws or regulations.
  • Collection without consent.
  • When account cancellation occurs.

  1. Change of Authorization: You can modify or revoke access permissions whenever needed. If you withdraw consent for data collection, you agree that you may not be able to continue using certain features or services.

  2. Account Cancellation: Account cancellation can be initiated through our platforms, and following cancellation, your data will either be deleted or anonymized according to legal stipulations.

  3. Opting Out of Promotions: If you wish to discontinue receiving promotional communications, you can opt-out via several methods including responding to promotional messages or altering your settings within the application.

  4. Responding to Requests: If you find issues accessing, correcting, or deleting your data through the methods outlined, please get in touch with us. Verification of your identity may be required before processing your requests.

VI. Protection of Minors’ Information

  1. We take the safeguarding of minors’ information seriously. If you are under 18, you must obtain parental consent before using our services.

  2. We do not actively collect information from individuals under 18, unless we have consent from a guardian. If we discover that a minor registered without this consent, we will endeavor to delete that information as soon as possible.

  3. For individuals under 14, we implement additional protective measures. We adhere to strict guidelines for collecting, using, and storing such information as mandated by law.

VII. Notices and Revisions

  1. Amendments to this Privacy Policy may occur to enhance our services, and we will not diminish your rights without your explicit consent. Updates will be shared on our website for your review.

  2. Material changes will be highlighted prominently, notifying you of significant changes including alterations in service methods, ownership structure, data recipient channels, and your rights regarding personal data.

  3. An historical version of this policy will be available for your examination, and it will be communicated to you upon first registration.

VIII. Contact Us

For queries, suggestions, or issues regarding this Privacy Policy or your personal data, you can reach our customer service via the provided contact numbers or through our official application or website. You can also contact our designated personal information protection department via email.

We take your privacy security seriously, and upon receipt of your issues or feedback, we generally respond within 15 days. If you feel that our handling of your personal data has caused you harm, you may escalate your complaint to the relevant regulatory bodies.

Attachment: Account Cancellation Instructions
Please review the Account Cancellation Instructions carefully before proceeding with the cancellation process. Your agreement to the terms outlined signifies full understanding and acceptance. If there are objections during your review, please cease the cancellation process immediately.

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